Sign up | Help and support https://thepeoplespension.co.uk/help Search our knowledge base for answers Tue, 07 Jan 2025 11:00:58 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.2 How do I sign up to The People’s Pension and how long does it take? https://thepeoplespension.co.uk/help/knowledgebase/how-can-i-set-up-my-account-with-the-peoples-pension/ Tue, 28 Apr 2015 08:24:16 +0000 http://ask.prodtpp.wpengine.com/?post_type=knowledgebase&p=1134 It’s quick and easy to sign your company up to The People’s Pension on our website.

Register for The People’s Pension

Our ‘Quick guide to signing up with The People’s Pension’ tells you everything you need to know to get started.

Please see our guides on how to sign up:

How long does it take to set up an account?

If you’re just setting up one payroll, sign up takes around 30 minutes to complete. The Simply Comply route is the simplest and quickest option and will take around 20 minutes.

What information will I need?

To sign up, you’ll need the following information ready:

  • Employer’s name and address
  • Company Registration Number
  • Date of incorporation
  • Staging/duties start date
  • Total number of employees
  • Tax basis for pension contributions
  • Contribution levels and basis
  • Bank account details
  • Information about your payroll
  • Company type

Our sign-up checklist explains everything you’ll need ready.

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I already have a company in your scheme and want to add another. Will I be charged? https://thepeoplespension.co.uk/help/knowledgebase/i-already-have-a-company-in-your-scheme-and-want-to-add-another-will-i-be-charged/ Mon, 23 Nov 2015 00:01:02 +0000 https://ask.prodtpp.wpengine.com/?post_type=knowledgebase&p=1834 No. Existing employer customers adding new subsidiary companies to the scheme won’t be charged the set-up fee, and neither will existing customers who’ve other products with us (eg Employee Accident Cover and Employee Life Cover).

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I run both a monthly and weekly payroll, do I need to set up two accounts? https://thepeoplespension.co.uk/help/knowledgebase/can-we-set-up-different-payrolls-e-g-weekly-and-monthly/ Mon, 20 Apr 2015 14:30:58 +0000 http://ask.prodtpp.wpengine.com/?post_type=knowledgebase&p=978 If you run several payrolls with different pay periods – for example a weekly and monthly payroll –  you’ll need to set up a separate admin account for each one. This extra payroll admin account can be added free of charge.

Please get in touch and we’d be happy to help.

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I’ve started to sign up but don’t wish to continue. How can I cancel my account? https://thepeoplespension.co.uk/help/knowledgebase/ive-started-sign-dont-wish-continue-can-i-cancel-account/ Thu, 05 May 2016 15:19:38 +0000 https://ask.prodtpp.wpengine.com/?post_type=knowledgebase&p=2272 If you’re part the way through sign up and want to cancel your account, please get in touch to request this.

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What if I make a mistake signing up? https://thepeoplespension.co.uk/help/knowledgebase/what-if-i-make-a-mistake-signing-up/ Mon, 23 Nov 2015 00:01:20 +0000 https://ask.prodtpp.wpengine.com/?post_type=knowledgebase&p=1862 If you make a mistake with any of the details whilst signing up, please get in touch and we’d be happy to help.

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What’s my business/company type? https://thepeoplespension.co.uk/help/knowledgebase/whats-business-type/ Wed, 02 Nov 2016 15:15:40 +0000 http://prodtpp.wpengine.com/help/?post_type=knowledgebase&p=2598 During sign up, we ask for an employer’s business/company type. Your business might be one of the following:

Private Limited or Public Limited Company — a limited company is registered with Companies House and has a company registration number.

From April 2016, these companies must keep and update a register of ‘persons with significant control’ (known as the PSC register) and file a confirmation statement with Companies House.

Some of the differences between a private and public company are that a public company must include the words ‘public limited company’ or the shortened version, ‘PLC’ at the end of its legal name and the shares of a public company are freely traded to the public in order to raise capital.

Limited Liability Partnership (LLP) — a limited liability partnership is registered with Companies House and has a company registration number.

Just like the private and public company, LLPs are also required to keep and update a register of ‘persons with significant control’ (known as the PSC register) and file a confirmation statement with Companies House. The partners are separate from the LLP and they are not personally liable for the debts of the LLP.

Individual — an individual may hire persons who are not self-employed or paid through an agency to perform services in the home, for example, carers, gardeners or housekeepers.  If this describes your situation, you should register as an organisation with HM Revenue & Customs. You’re responsible for things like your employee’s rights and deducting tax and National Insurance contributions.

Sole trader — a sole trader is a person who owns and controls 100% of a business. There is no distinct separation between the sole trader and the business, and the sole trader is personally liable for the debts of the business.

If this describes your situation, you should register as an organisation with HM Revenue & Customs. You’re responsible for things like your employee’s rights and deducting tax and National Insurance contributions.

Partnership — a partnership is a business carried out by 2 or more people. Where a partnership agreement is in place, this will set out the proportion of the business that each partner owns. Where there is no partnership agreement, all partners are deemed to have an equal proportion of the business and are entitled to share the profits equally.

The partners are personally liable for the debts of the partnership. Typical examples of partnerships are professional GP and dental practices.

Registered charity — an organisation registered as a charity with a Charity Commission in the UK. Registered charities can be found on the government’s website.

College or educational establishment —an organisation dedicated to promoting education. It could also fall under one of the other business types – please select the other business type as the preferred option.  A register of establishments providing compulsory, higher and further education can be found on the governments’ website.

Government or public body — a government or public body is an organisation that is responsible for providing government or public services which include making policies and putting these policies into practice for the benefit of the general public. Examples include small local parish councils and political parties. A list of government departments, agencies and public bodies can be found on the government’s website.

Overseas company — a company that is incorporated and registered outside of the UK. An overseas company could establish a place of business within the UK and/or employ staff who are deemed to be working or ordinarily working within the UK.

Unincorporated association — an organisation set up by a group of people for a non-commercial purpose. This is often of a social nature, eg voluntary groups, societies, community associations, or clubs. An unincorporated association (excluding charities) doesn’t need to be registered with any regulatory body, and it is the simplest way for a group to set itself up.

It has no separate legal entity which means that its members are personally responsible for any debts and contractual obligations.

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